Step 1 - Grab a pole! This is how you get the attention of one of our tree cutting staff. It also has measurements by foot, which is helpful for making sure you get the exact right size for your home since there are size nuances within the color categories.
Step 2 - Walk into the tree field, or pick up the hayride. The hayride runs on certain dates, specified on the calendar.
Step 3 - The tree search begins! Look for trees with colored tags - those are the trees that are available to cut this year. If there’s not a colored tag in the tree, it is not available this season. The tags coordinate with prices and size categories.
Step 4 - When you’ve found “the one”, wave your pole back and forth in a broad motion. This signals to our cutting staff that you are ready for them. On very busy days, such as Black Friday, it can take some extra time for a staff person to become available, but we welcome you to have a little patience and embrace the chaos!
Step 5 - Once your tree is cut, the staff member will provide a tag - the top part stay with your tree, the bottom part goes with you. Hand this to the most responsible person in your group - you don’t want to lose it!
Step 6 - Take your ticket inside the Red Barn to pay for your tree (and maybe some other gift shop items, too!)
Step 7 - Show your ticket to a staff member at the bailer to match your tree. We always like to see your ticket so we can double-check the numbers to make sure you get the exact tree you picked out in the tree field.